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PRIVACY POLICY

 

Last Updated: [Insert Date, e.g., September 15, 2026]

Effective Date: [15-August-2025]

CloudPrep AI LLC ("Company," "we," "us," or "our"), a limited liability company organized under the laws of North Carolina, United States of America, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information obtained through our website, https://www.Cloudprepai.com (the "Website"), and any related consulting, advisory, or digital products and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using the Website or Services, you acknowledge that you have read, understood, and agree to the collection and use of your information as described herein.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you ("Personal Information").

  • Information You Provide Directly:

    • Contact Details: Name, professional title, company name, email address, phone number, and mailing address.

    • Account and Transaction Information: Account credentials, billing details, payment card information (processed directly by our third-party payment processors), and records of Products or Services purchased.

    • Communications and Inquiries: Information submitted through contact forms, consultation scheduling requests, client onboarding questionnaires, feedback forms, or email correspondence.

  • Information Collected Automatically:

    • Device & Usage Data: IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and navigation paths.

    • Cookies and Tracking Technologies: Small data files stored on your browser to facilitate navigation, analyze site performance, and remember user preferences.

2. How We Use Your Information

We process your Personal Information for legitimate commercial and business purposes, including:

  • Providing, delivering, and managing our consulting engagements, digital deliverables, and Website operations.

  • Processing invoices, transactions, and client payments.

  • Responding to inquiries, project proposals, and customer support requests.

  • Sending administrative notices, contract updates, and service-related alerts.

  • Sending marketing communications, newsletters, or industry insights (subject to your opt-out preferences).

  • Detecting, investigating, and preventing security incidents, fraudulent transactions, or unauthorized access.

  • Complying with applicable legal, accounting, and regulatory obligations.

3. How We Disclose Your Information

We do not sell, rent, or lease your Personal Information to third parties. We may disclose your information under the following limited circumstances:

  • Service Providers: Trusted third-party vendors who provide infrastructure, billing and payment processing, IT support, hosting, email delivery, CRM, and web analytics on our behalf under strict confidentiality agreements.

  • Professional Advisors: Legal counsel, accountants, auditors, and insurers when reasonably required to protect our business interests.

  • Corporate Transactions: Prospective buyers or partners in connection with any merger, asset sale, corporate restructuring, or acquisition of all or part of our business.

  • Legal and Regulatory Compliance: When required by subpoena, court order, or applicable law, or to protect the rights, property, and safety of CloudPrep AI LLC, our clients, or the public.

4. Cookies and Tracking Choices

You can manage or disable cookies through your internet browser settings. Please note that disabling essential cookies may affect the functionality or accessibility of certain features on our Website.

At this time, there is no universal standard for recognizing browser-based "Do Not Track" (DNT) signals; therefore, our Website may not alter its data collection practices upon receiving such signals, except where required by applicable state privacy statutes.

5. Data Security and Retention

  • Security: We implement commercially reasonable physical, technical, and administrative safeguards designed to protect your Personal Information against accidental loss, unauthorized access, misuse, or alteration. However, no internet transmission or electronic storage method is 100% secure.

  • Retention: We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, satisfy contractual or accounting obligations, resolve disputes, and comply with legal requirements.

6. Your Privacy Rights

Depending on your jurisdiction of residence (including states such as California, Virginia, Colorado, and others with comprehensive privacy laws), you may have specific statutory rights regarding your Personal Information, including:

  • Right to Know / Access: Request details about the categories and specific pieces of Personal Information we collect, use, and disclose.

  • Right to Correct: Request correction of inaccurate or incomplete Personal Information.

  • Right to Delete: Request deletion of your Personal Information, subject to statutory exceptions (such as tax compliance or active contracts).

  • Right to Opt-Out: Opt out of the processing of Personal Information for targeted advertising or profiling.

  • Right to Non-Discrimination: We will not deny services, charge different rates, or provide a lower quality of service for exercising your statutory privacy rights.

To exercise any of these rights, please contact us using the information in Section 9 below.

7. Children’s Privacy

Our Website and Services are directed strictly to businesses and adult professionals. We do not knowingly collect, solicit, or maintain Personal Information from children under the age of 13 (or 16 where applicable by law). If we learn that we have inadvertently collected information from a minor, we will delete it promptly.

8. Changes to This Privacy Policy

CloudPrep AI LLC reserves the right to amend this Privacy Policy at any time. When revisions are made, the "Last Updated" date at the top of this policy will be updated. For material changes, we will provide reasonable advance notice by posting an announcement on the Website or emailing registered clients. Your continued use of the Website after any updates constitutes your acceptance of the revised policy.

9. Contact Information

If you have questions, comments, or requests regarding this Privacy Policy or our data practices, please contact us at:

CloudPrep AI LLC

Attn: Privacy Officer

Email: privacy@cloudprepai.com (or your designated address)

Website: https://www.Cloudprepai.com​

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